Terms of Service
Last updated: October 2026
These Terms of Service ("Terms") govern access to and use of Master Scan (the "Service"), an AI-assisted diagnostic and personalised learning platform. By creating an account or making a payment, you agree to these Terms.
1. The Service
Master Scan provides Practice (rule-based practice diagnostics), DeepScan (AI-powered root-cause diagnosis across your subjects, a professional PDF report and a personalised learning path), and subject-wise tutoring support across CBSE, ICSE, ISC and competitive-exam curricula (JEE, NEET, and others). Some responses are generated by third-party AI models; while every reasonable effort is made to keep results accurate and evidence-based, the Service is a learning aid and does not replace a qualified teacher's judgement.
2. Accounts
You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. Accounts are personal and may not be shared or transferred. Master Scan may suspend or terminate an account that violates these Terms or is used fraudulently.
3. Plans and billing
Master Scan is offered as a monthly subscription (Practice & Learn) and as a per-report purchase (DeepScan):
| Plan | Price | What it includes |
|---|---|---|
| Free | Rs 0 | One chapter of your class, chosen once and not changeable: lessons on its topics and practice questions |
| Practice & Learn | Rs 449/month + GST | Lessons on any topic, any class or exam, drawn from our shared library or written from live web research, each with a next step, plus unlimited practice questions with mastery tracking. Fair use: up to 20 new lesson requests a day |
| Practice & Learn add-on (optional) | Rs 99 / Rs 249 + GST, pay as you go | Extra fresh-research lessons after the monthly allowance is used. Never expires. Lessons already in the shared library are always free |
| DeepScan | Rs 249 per DeepScan | One scan covering 2 subjects of your choice, a professional PDF report and a personalised learning path. Additional subjects, such as Hindi or English, are covered by another DeepScan at the same price |
Practice & Learn renews monthly. Cancelling stops future renewal; access already paid for continues until the end of the current billing period (see Section 4 for full refund detail). A DeepScan is a one-time purchase and does not renew. Schools and institutions are licensed separately under their own agreement.
4. Refunds and cancellation
Cancel any time -- access continues until the period you already paid for ends. You can cancel a monthly subscription (Practice) at any time from your account. Cancelling stops the next renewal, but does not refund the current period -- you keep full access to everything the subscription includes until your current billing period's end date. There is no partial-month refund for cancelling early, and a DeepScan, once started, is likewise non-refundable. If a payment was charged in error, contact us within 7 days for a review.
5. Acceptable use
You agree not to: misrepresent your identity or age; attempt to circumvent usage limits or payment; use the Service to generate content unrelated to genuine learning; or interfere with the Service's normal operation. Master Scan may suspend access for a clear violation of this section.
6. Referral and promotional offers
Referral credit and promotional pricing are limited to one redemption per student, are non-transferable, and may be withdrawn or modified for future signups at any time without affecting credit already granted.
7. Intellectual property
All curriculum content, diagnostic logic, and platform design are the property of Master Scan or its licensors. Your own answers and submitted work remain yours; you grant Master Scan a licence to process them solely to provide the Service (including generating your diagnostic results and study plan).
8. Limitation of liability
The Service is provided "as is." Master Scan is not liable for indirect or consequential loss arising from use of the Service, including exam outcomes, to the fullest extent permitted by applicable law.
9. Changes to these Terms
Master Scan may update these Terms from time to time. Continued use of the Service after an update constitutes acceptance of the revised Terms.
10. Governing law
These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of India.
11. Contact
Questions about these Terms can be sent to support@masterscan.in.